Pricing & Credits
Transient Intelligence is pay-per-use. No subscriptions, no seats, no hidden fees. You purchase credits and spend them only when you run an analysis or ask a question.
How credits work
Every operation costs a fixed number of credits. Credits are purchased in advance and deducted at the point of use. Unused credits are valid for 12 months from purchase.
25p
per document — all surfaces
Ingesting and indexing one document consumes 1 credit across both the dashboard and the API. Covers upload, preprocessing, and making the session retrieval-ready.
0.5p
per query — dashboard only
Self-serve queries via the dashboard cost a flat 0.5 credits each. This rate applies to questions asked through the app UI. See API query pricing below.
API query pricing
API queries via /v1/ask are charged differently to the dashboard. The cost scales with the number of documents indexed in the session — 1 credit per document per query call.
Example — querying a 5-document session
| Session size | Credits per /v1/ask call | Cost |
|---|---|---|
| 1 document | 1 credit | 25p |
| 5 documents | 5 credits | £1.25 |
| 10 documents | 10 credits | £2.50 |
Why the difference?
API queries search across all documents in a session. A larger session requires more retrieval work, so cost reflects session depth. For cost-sensitive integrations, keep sessions focused to a single document or use session_id reuse to avoid re-indexing.
All operations at a glance
| Operation | Surface | Credits | Cost |
|---|---|---|---|
| Ingest 1 document | Dashboard + API | 1 credit | 25p |
| Ask 1 question | Dashboard only | 0.5 credits | 0.5p |
/v1/ask on N-doc session | API | N credits | N × 25p |
Session reuse (same session_id) | Dashboard + API | Query cost only | No re-ingest charge |
| Query with zero results | Dashboard + API | Refunded | — |
Credit packages
Credits are purchased as top-up packages via the billing dashboard. Larger packages are discounted.
Starter Pack
£25
100 credits · 25p per credit
- • 100 document analyses
- • Or up to 200 questions on existing sessions
- • Valid for 12 months
Professional
£200
Save 20%1,000 credits · 20p per credit
- • 1,000 document analyses
- • Or up to 2,000 questions on existing sessions
- • Valid for 12 months
What triggers a charge
Credits are deducted at the point of use, not on upload alone. The following events consume credits via the API or MCP tools.
Document ingest — 1 credit
Any call to /v1/upload, ti_upload, ti_fetch_upload, or the ingest phase of /v1/answer and ti_run_workflow that successfully indexes a new document.
Dashboard query — 0.5 credits
Questions asked through the app UI cost a flat 0.5 credits each, regardless of how many documents are in the session.
API query — 1 credit per document in session
Calls to /v1/ask or ti_ask are charged based on how many documents are indexed in the session. A session with 3 documents costs 3 credits per query. Minimum 1 credit. Zero-result queries are refunded.
Session reuse — no additional charge
Querying an already-indexed session (passing an existing session_id) does not re-charge for the document. Only the query cost (0.5 credits) applies.
Automatic refunds
Credits are refunded automatically in two cases. The refund field in every API response tells you whether a refund was applied and why.
| Trigger | Refund | Response signal |
|---|---|---|
| Query returns zero citations | 0.5 credits refunded | refund.applied: true |
| System error during processing | Full charge refunded | refund.applied: true |
| Successful query with citations | No refund | refund.applied: false |
Credits in the response
Every /v1/ask and /v1/answer response includes creditsUsed and a refund object so you can track spend per call in your integration.
File limits
50 MB
Max per file
100
Max documents per session
5 GB
Max total batch size
Enterprise
For high-volume batch processing, custom API integrations, dedicated infrastructure, or SLA requirements, contact us to discuss an enterprise plan with custom pricing.